FAQs
Company
Do you have a retail store?
We do not have a retail store at this time. You can find our products on our website at greshamreed.com.
Orders
Do you offer gift wrapping?
We do not offer gift wrapping at this time.
Shipping
Which delivery methods do you offer?
All online orders are being shipped via UPS.
When will my order ship?
Orders will be shipped on the next business day. For example, an order placed on Monday will be shipped out Tuesday. All orders placed over the weekend (Saturday & Sunday) will ship on Monday. Orders placed on holidays will ship the next business day.
Payment
What type of payment do you accept?
We accept American Express, MasterCard, Discover, Visa, Shop Pay, Google Pay, Apple Pay, and PayPal through our secure online checkout system.
Returns
What is your return policy?
We want you to be happy with your purchase. We will accept returns or exchanges of unworn and unwashed items within 45 days of purchase. Please see our return policy here.
How do I return items?
You can access our return portal here to return or exchange an item from an order. The process will take a few minutes and we will help generate a return label.
When will I receive my refund?
We will issue a refund within 7 business days once we receive your return. All returns will be credited back to the original form of payment.