Shipping & Returns

Shipping

Order Processing

Orders will be processed within 2 business days of the order being placed. Orders will not be shipped on weekends or holidays. All online orders are being shipped directly via UPS.

Shipping Options

  1. Standard Shipping:
    1. Complimentary shipping on orders of $150 or more
    2. Standard Shipping orders will typically arrive within 5 to 7 business days (Monday through Friday, not including Saturdays or holidays). Standard Shipping is available for all orders in the United States.
  2. Express Shipping:
    1. Complimentary shipping on orders of $500 or more
    2. Express Shipping will typically arrive within 2 to 3 business days (Monday through Friday, not including Saturdays or holidays). Express Shipping is available for all orders in the United States.
  3. Overnight Shipping:
    1. Orders must be placed by 10:30 AM EST to qualify for same day shipping. Overnight Delivery will arrive the next business day.  

Returns

At the core of our business is customer satisfaction. We want to ensure that all customers are satisfied with each purchase. We understand that not all orders will work out. With that said, we will happily accept a return or exchange of items that are in new condition. Return items cannot be washed, worn, or altered and must include tags.

  1. Return Postage: We provide a return shipping label for returns made within our 45 day window. 
  2. Return Requests: Return requests must be submitted based on each unique order number. Return requests for orders with different order numbers cannot be submitted together. However, return items from the same order number can be packaged and returned together.

Exchanges

You may exchange an item for the same item/style number in a different color and/or size only. If you would like a different item/style number, please process the original order as a return and place a new order for the desired item.

Refund Processing

We will issue a refund within 7 business days once we receive your return. All returns will be credited back to the original form of payment.